Emergency Medical Services is responsible for the delivery of prehospital emergency care to the citizens and visitors of Jackson County. The EMS service is delivered with eight strategically located ambulances throughout the county in addition to one supervisor vehicle. Seven of the ambulances are staffed 24/7, while the eighth ambulance is staffed from 9 a.m. to 9 p.m. each day.
The EMS division consists of a director, assistant director, training officer, three EMS supervisors, and 50 full-time paramedics. Full-time staff members are additionally supported by a team of more than forty part-time EMTs and paramedics as they provide emergency response 24 hours each day, 365 days per year.
Each ALS ambulance is staffed with a minimum of one EMT-Intermediate and one Paramedic. Over ninety-five percent of Jackson County's full-time staff are paramedics. A paramedic is the highest level of provider for prehospital care, and Jackson County is fortunate to retain a wealth of talented individuals who are committed to providing the most advanced emergency medical care in the Northeast Georgia Region.